HEALTHCAREfirst Recognizes 2018 HHCAHPS Honors Recipients
HHCAHPS Honors acknowledges home health agencies providing the best patient experience

Springfield, Mo. – December 6, 2018 – HEALTHCAREfirst, a leading provider of web-based home health and hospice software, billing and coding services, CAHPS surveys, and advanced analytics, recently announced its 2018 Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Honors recipients at the National Association for Home Care and Hospice (NAHC) Annual Meeting in Grapevine, TX.

HHCAHPS Honors is a national program that HEALTHCAREfirst established to recognize home health agencies using its HHCAHPS service that provides the highest level of quality as measured from the patient’s point of view.

“HHCAHPS Honors is a notable compilation of high-performing home health agencies that provide the best patient experiences,” said J. Kevin Porter, CEO of HEALTHCAREfirst. “I am proud that they are clients of HEALTHCAREfirst and look forward to seeing even more agencies recognized in the future.”

Award criteria were based on HHCAHPS survey results for an evaluation period of April 2017 through March 2018. The highest-performing agencies were identified by first analyzing respondents’ willingness to recommend them, and then a series of publicly reported measures over a 12-month period.

HHCAHPS Honors recipients scored above the HEALTHCAREfirst national average on at least 85 percent of the evaluated questions. In addition, HEALTHCAREfirst awards a special recognition, HHCAHPS Honors Elite, to recipients that scored above average on all the questions.

HHCAHPS Honors methodology and a full list of 2018 HHCAHPS Honors recipients can be found at

For more information about HEALTHCAREfirst’s HHCAHPS program or performance improvement, visit or call 800.841.6095.


HEALTHCAREfirst provides cloud based technologies and services to improve business and clinical operations for thousands of home health and hospice providers across the United States. Based in Springfield, MO, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding, and OASIS Review), CAHPS surveys, and advanced analytics, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability, and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s website at

MEDIA: Amanda Evans, 800.841.6095, | INVESTORS: Amy Wakeham, 858.836.5000,
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